1. This document is the general terms or conditions of use of www.webrise.bg, which govern the rules for use of the www.webrise.bg site and the e-shop located therein.
2. TRADER DATA
2.1 www.webrise.bg is an online shop for sale of watches, jewelry and more owned by Webrise LTD., working with completely original products.
2.2 Webrise LTD is a joint-stock company duly incorporated under Bulgarian law in force and entered in the Commercial Register of the Registry Agency with UIC 204358833, with registered office and address: Smolyan, Despot Slav 1, tel: 0887323330, e-mail: firstname.lastname@example.org.
3.1 Merchant and/or webrise.bg means Webrise LTD, a single-member joint-stock company, registered in the Commercial Register of the Registry Agency with UIC204358833, with its registered office and registered office: Smolyan, Despot Slav 1
3.2 Buyer and/or Client means a natural person of or above 16, a User of the Site, who has concluded a distance sales contract through the e-commerce platform webrise.bg and who has the status of a consumer within the meaning of the Consumer Protection Act.
3.3 Sites / or Platform means webrise.bg domain and its subdomains.
3.4 Account means a section of the Site formed by an email address and password that allows the Client to submit the Order and which contains information, including personal information about the Client and the history of some of his activities on the Site (Orders, Tax Invoices, etc.).
3.5 Order means an electronic document, representing a communication form between webrise.bg and the Client, through which the Client declares to webrise.bg his intention to buy Goods and Services from the Platform.
3.6 Contract means a distance contract concluded between the Merchant and the Buyer for the sale and purchase of Goods and/or Services through the Platform, an integral part of which are the present General Terms and Conditions for the use of the Platform.
3.7 User means an individual over the age of 16 who uses the functionality of the Site, including not only every www.webrise.bg Client.
3.8 Content means each of the following individually and/or together • all Platform information that is accessible through an Internet connection and/or use of a device having an Internet connection; • the content of any message from the Buyer to webrise.bg and/or the Merchant sent by electronic means and/or any other available communication means; • any information provided by any means by an employee / associate of webrise.bg to the Client by electronic or other means of transmission at a distance; • information related to the Goods and / or Services and / or tariffs applied by the Merchant over a specified period of time; • information concerning the Customers and / or related to the Goods and / or Services and / or applicable tariffs from third parties with which the Merchant has in some form partnership agreements; • Merchant data.
4.1 The www.webrise.bg Terms and Conditions are binding on all Platform Clients and all users of the Site as of their acceptance.
4.3 The Terms of Service may be changed unilaterally by webrise.bg at any time by updating them. These changes take effect immediately upon their publication on the Site and Platforms and are binding on all Customers.
4.5 In each case of a change of the general terms and conditions, webrise.bg will inform its Clients about this by posting the changes in the Platform. In this sense, you, as a Client, have an obligation to make reference to any changes to the General Terms and Conditions of the Platform each time you use it.
4.6 If any provision of these General Terms and Conditions for the use of the Platform proves invalid or unenforceable, for whatever reason, it does not entail the invalidity or unenforceability of the other provisions.
4.7 Due to limited space and consistent information structure, product descriptions may sometimes be incomplete. However, at webrise.bg we strive to provide the most relevant and important information as well as the information whose submission is obligatory under the current legislation.
4.8 All goods, including those in the promotion and/or discount, are sold and delivered until quantities are exhausted, even if not explicitly stated on the Platform, subject to the requirements for providing information on the availability of the good or service.
4.9 The platform may contain links to other sites. webrise.bg is not responsible for the privacy policies of websites it does not administer, and for any other information contained therein.
5 SIGNING A CONTRACT
5.1 The Client declares his/her wish to order and buy the Goods and/or Service through the Platform by placing the Order electronically or by telephone and which is accordingly registered by himself or by an employee of webrise.bg on his behalf.
5.2 webrise.bg will send a notification to the Client for registration of the Order in its system, which does not make sense to accept, confirm or make a commitment for its execution. This notification is made by webrise.bg electronically (via email) or by phone.
5.3 Therefore, the Merchant has the right not to deliver part or all of the Goods or not to perform part or all of the Services on the Order for various objective reasons, including, but not limited to, the exhaustion of their stock. In any case, webrise.bg shall notify the Client by email or telephone. In this case, the sole responsibility of the Merchant is to return any price previously received to the Product or Service.
5.4 The distance sale contract between the Merchant and the Client is considered concluded at the moment of receiving by the Client his e-mail and/or via SMS sent to his / her phone on the notification that the Goods from the Order are ready for dispatch or the Service can be provided.
5.5 The sales contract concluded between the Client and the Merchant shall consist of these General Terms and Conditions and any possible additional agreements between the Merchant and the Buyer.
6 ONLINE SALES POLICY
6.1 Access to the Platform for registration of the Order is allowed to each Client.
6.2 www.webrise.bg reserves the right at its sole discretion to restrict the access of any Client to the execution of the Order and/or to any of the possible payment methods if it considers that this would be to the detriment of webrise.bg in any way is the way. Therefore, the Client's sole right is to contact the webrise.bg Customer Relations Department to be informed of the reasons that led to the implementation of the above measures. Webrise.bg shall not be liable for any damages the Client has suffered or may suffer as a result of this decision, regardless of its correctness or validity.
6.3 Communication with the Merchant can be made through direct contact with the Merchant or at the addresses indicated on the Platform in the "Contact" section.
6.4 www.webrise.bg may post advertising or promotional information about the Goods and/or Services and/or promotions offered by it on the Platform for a specified period of time.
6.5 All prices of the Goods and/or Services of the Platform are final, are stated in BGN (BGN) with VAT and all other taxes or fees required by law, as well as the price of all goods and services, which should be paid for by the consumer, in cases where they must be sold or made by webrise.bg, as a trader. The announced price does not include the price for processing and delivery, which, in case they are due, are calculated additionally when ordering the Site. In cases where the selling price of the good or service is made up of separate items with corresponding selling prices, webrise.bg lists the sum of the selling prices clearly and accurately as the final price.
6.6 In the case of online payments or bank transfers, the Merchant shall not be liable for any costs related to fees, commissions or other additional payments made by the Buyer or his bank in connection with the transaction itself, and in cases of currency exchange applied by the bank that issued the card to the customer in cases where the currency is different than BGN. Payment by card to webrise.bg is accepted as an international payment by the banks in Bulgaria and according to their rules for dealing with cards and card payments in this type of transactions some banks charge additional fees. The costs associated with such payments are only at the expense of the Buyer. Therefore, webrise.bg recommends that its customers consult their bank for any additional fees that could be charged to them through online payments or through a bank for Products sold www.webrise.bg.
6.7 All images posted on the Platform have the sole purpose of creating a certain idea of the type of Product / Service being offered, not of presenting it accurately. Accordingly, some of the images of the Goods or Services on the Platform (static/dynamic images/multimedia presentations, etc.) may not correspond to the appearance of the Goods concerned or give the impression of the Service being offered. The merchant will not be responsible for such inconsistencies.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHT
The content as defined in the Definitions chapter, including but not limited to logos, any graphic images or inscriptions, trade symbols, dynamic symbols, texts and/or multimedia content of the Platform, is the exclusive property of Webrise LTD. Webrise LTD owns and reserves all intellectual property rights related in any way to the Platform, whether owned or obtained through contractual licenses or in any other lawful manner.
8.1 The Client may place Orders by adding the desired Goods and/or Services to the shopping cart, following the steps indicated in the Platform to complete and submit the relevant Order.
8.2 Any Goods and/or Services added to the shopping cart may be purchased if available. Adding the Product and/or Service to the shopping cart without an order being completed does not lead to the registration of the order and the automatic saving of the Product / Service.
8.3 The Client agrees and is responsible for ensuring that all data provided to webrise.bg in connection with the Order are true, complete and accurate at the time of order submission.
8.4 By submitting the order, the Client allows webrise.bg and/or the Merchant to contact him by phone, email or the address specified by the Client when required in connection with the order or the concluded Contract.
8.5 The Seller has the right to refuse to execute (has the right to cancel) the Order made by the Client, which should be notified to the Client. The cancellation of the order does not entail any liability or subsequent obligation of either party to the other in relation to it and accordingly neither of them shall have the right to claim from the other compensation for its cancellation in the following cases: • rejection by the issuing bank to the Client of the transaction with online payment; • execution of the money transaction, which will not lead to the receipt of funds into the account of the Seller for online payments; • the data provided by the Client in the Platform are incomplete and/or incorrect.
8.6 The Client will bear all direct costs for the return of Products offered by webrise.bg in the event that he/she withdraws from the distance contract and states this within the 14-day (fourteen-day) term of withdrawal provided by webrise.bg. This period shall start to run from the date of the conclusion of the Services Agreement from the date of receipt of the goods purchased by the Buyer or a third party other than the carrier and specified by the Client, or: (a) where the Client has ordered many goods with one order, which are delivered separately, as of the date on which the Client or a third party, other than the carrier and specified by the consumer, except the last good; b) upon delivery of goods consisting of multiple lots or parts, from the date on which the Client or a third party other than the carrier and designated by the Client accepts the last lot or part; c) in the case of contracts for the regular supply of goods, which is performed over a period of time, as from the date on which the Client receives the third good from a third party other than the carrier and specified by the Client;
8.6.1 The Customer shall return the Product to the address: Smolyan, Despot Slav 1
8.7 The Merchant undertakes to reimburse the price paid under the Contract concluded from a distance from which the Client has waived within 14 (fourteen) days from the date of delivery according to Art. 52 of the Consumer Protection Act. The amount will be refunded as it should without incurring any additional costs for the Client, unless the Bank servicing the Client requires any fees: • Payments made by debit or credit card - by reimbursement of the account from which the payment was made • Payments made by cash on delivery - to a bank account, further provided by the Client.
8.8 In exercising the right of withdrawal from the Client's contract, the Merchant has no obligation to reimburse the additional costs of delivery of the goods when the Client has explicitly chosen a method of delivery of the goods other than the cheapest type of standard delivery offered by the Merchant of the Site.
8.9 In the event that he has not offered to collect the goods himself, the Merchant shall have the right to delay the refund in the event of cancellation of the concluded Contract until receipt of the goods sold or until receipt of proof from the Client that they have been sent back, whichever is the which of the two events occurred earlier.
8.10 Only consumers who return the product to its original packaging in a reserved commercial form, together with all accessories, documents and the original receipt/purchase invoice, have the right to cancel the distance contract and return the goods.
9. GOODS/SERVICES FOR WHICH THE CUSTOMER HAS NO RIGHT OF REFUSAL
9.1 The Client shall not be entitled to withdraw from the Contract concluded in the following cases: • in the provision of services, in which the service is fully provided and its execution started with the explicit prior consent of the Client and confirmation by him that he knows that he will lose his right upon refusal after the Contract has been fully executed by the Merchant; • for the supply of goods or services the price of which depends on fluctuations in the financial market that cannot be controlled by the Merchant and which may occur during the term of exercising the right of withdrawal; • upon delivery of goods made to the Customer's request or according to his individual requirements; • when supplying goods which by their nature may impair their quality or have a short shelf life; • upon delivery of sealed goods which are printed after delivery and cannot be returned for reasons of hygiene or health protection; • in the supply of goods which, having been delivered and by their nature, have been mixed with other goods from which they cannot be separated; • upon delivery of sealed sound recordings or videos or sealed computer software that are printed after delivery; • when providing digital content that is not delivered on a physical medium, when the execution has begun with the express consent of the Client, who has confirmed that he/she knows that this way he/she will lose his / her right of withdrawal.
10. PERSONAL DATA PROTECTION POLICY
10.2 How we use personal data
We process your personal information to fulfill our obligations as a party to a contract for the sale of goods or services. We may periodically use them to send important messages, such as notifications of orders placed, changes to the Terms of Service, or other policies. If you have agreed, we process your information to keep you informed of current promotions and promotions. Once stated consent can be withdrawn at any time. In the event that you have agreed to participate in certain events (contest, raffle, game, etc.), we process the information you provide to us to administer these activities. The information provided when applying for a job will be used solely for the purpose of selecting and assessing the suitability of the applicant for the position.
10.3 Disclosure to third parties
In some cases, in order to fulfill our obligations under contracts or legal agreements with you, we need or will be required to disclose personal information provided by you to our partners (e.g., transportation, courier, service, installation, financial institutions, insurers, etc.) or before competent authorities.
10.4 Protection of personal data
The administrator takes safeguards, including administrative, technical and physical measures, to protect your personal information from loss, theft, and misuse, as well as from unauthorized access, disclosure, modification or destruction. When you post in forums, chat rooms or social networking services, the personal information you share is visible to other users and can be read, collected or used by them. In such cases, you are responsible for the personal information you choose to provide.
10.5 Integrity and retention of personal data
We will retain your personal data for a period necessary to accomplish the specific purpose for which they are processed and will then be deleted unless a regulatory act requires us to retain them for a longer period.
10.6 Rights of the data subject
You can check the accuracy, completeness, and timeliness of your personal information, and correct it by logging in to your account. You may at any time withdraw your consent for your personal data to continue to be processed by webrise.bg.If you wish to withdraw your consent to the processing of personal data, request a correction, object to their processing or request that your data be deleted (The "right to be forgotten"), you should send a request in this sense by email to email@example.com. In order to avoid abuse, requests with the above content will only be considered if they were sent by email used to register the account, and we reserve the right to request additional information in order to establish the identity of the requester and the data subject for whom concerns. Submitted requests for personal data will be answered within one month and you will be informed of the extension as well as the reasons for the delay if you need to extend the deadline. We may refuse to process requests that are unreasonably repetitive or endanger the privacy of other users. In any case, you have the right to file a complaint with the Commission for Personal Data Protection, firstname.lastname@example.org, 1592 Sofia Blvd. „Tsvetan Lazarov ” № 2.
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The Seller offers all Platform Goods with a guarantee of compliance of the goods with the Contract in accordance with the applicable legislation.
The Merchant shall not be liable for any damage suffered by the Buyer or by third parties as a result of force majeure or beyond the Merchant's control.
Claims of goods purchased through the Site must be made in accordance with the Consumer Protection Act or in accordance with the terms and conditions of the commercial guarantee provided. The address for claiming is: Smolyan, Despot Slav 1, tel: 0887323330, email@example.com
14. PROCESSING OF PERSONAL DATA
14.1 In accordance with the requirements of Convention 108 on the protection of individuals with regard to the automated processing of personal data, the General Regulation on the protection of personal data (Regulation (EU) 2016/679) and the Law on the protection of personal data in the Republic of Bulgaria, Webrise LTD. is obliged to process personal data under conditions which guarantee their preservation and prevent their accidental loss and for the specified purposes only.
14.2 The purpose of the data collection is to: inform the Customers about the information in their Accounts, inform the Buyers about the status of their Orders, evaluate the offered Goods and Services, other commercial activities, advertise the Goods and Services, marketing, advertising, media, administrative, research, market research, monitoring and monitoring of sales and customer behavior.
14.3 By filling in the data in the account creation form and/or the Order, the Client declares and accepts unconditionally that his personal data will be included in the database of webrise.bg Computers and gives his explicit and unequivocal consent to all such data to be archived, used and processed without territorial and / or time restriction by Webrise LTD, its partners and partners for activities such as, but not limited to, commercial activities, product and service promotions, marketing, advertising, media, administrative, research , for market research, for monitoring and monitoring sales and consumer behavior. The Buyer also expressly and unequivocally agree that such data may be transferred to and processed by Webrise LTD, its affiliates, partners and other third parties in the country and abroad.
14.4 Each Buyer shall be deemed to have been informed by these General Terms that they are guaranteed the rights provided for the processing of personal data, respectively the right to information, and the right to change their personal data.
14.5 The buyer agrees and allows webrise.bg to share his personal data with other companies with which he has partnerships, but only if the latter has undertaken to store and process them in accordance with the law. Such companies are marketing service providers, couriers providing payment/banking services, telemarketing or other services provided by companies with which Webrise LTD.
14.6 May develop general bidding programs for the market for the goods and services offered by its or its partners, insurance companies.
14.7 By completing the Order Form on the Site and providing the personal data, including the PIN, for the purpose of obtaining credit, the Buyer agrees with the legal entities with which it has concluded a loan agreement on the offered Credit Products.
14.8 The Buyer's personal data may be provided to the prosecutor's office, police, judicial institutions or other public authorities, on the grounds and within the limits of legal provisions and upon their explicit request.
15. STOCK DELIVERY
15.1 Delivery of goods ordered from the online store is made to addresses on the territory of the Republic of Bulgaria or to an office of the courier company. Deliveries are made with the courier company Speedy. Deliveries with the Speedy courier company are made for consignments weighing up to 5 kg.
15.2 General terms
"On Demand" - Goods with "On Demand" status are ordered only with a separate order, delivery time may vary up to 30 calendar days, to confirm the delivery time, webrise.bg is contacted by the buyer within 1 business day. webrise.bg reserves the right to request up to 30% advance payment after confirming the delivery time for products marked "on request" status.
All shipments sent by webrise.bg are included with the review and test upon delivery to the customer Force majeure is an unforeseeable event beyond the control of the parties that cannot be avoided. Complaints related to a transport defect are accepted only during the delivery of the order by the courier.
17.1 Payment by bank transfer If you do not have a credit card, you can make the payment by bank transfer.
The payment is made by ordering a bank transfer to the following accounts:
Post Bank, Bank Code: BPBIBGSF
Bank Account: BG36BPBI81701605914640
17.2 Payment by Credit/Debit Card Our system offers payment via Visa, MasterCard, Maestro, American Express. The payment is made via the secure online payment system.