If the product is not the one you ordered or there are shipping defects, you have the right to cancel the shipment.
Even if you have accepted and paid for the product, you are entitled to return the watch or jewelry you purchased within 14 days of delivery, if you decide that it does not meet your requirements or have other reasons for doing so. The only condition is to return it to us unused and in the form and accessories in which you received it. You can read more about the product return process in our Terms and Conditions or contact us for assistance.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Give us a shout if you have any other questions and/or concerns.